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Leaves on the line! : how to complain effectively

Author: Steve Wiseman
Publisher: London : Lawpack Pub., 2004.
Edition/Format:   Print book : English : [2nd ed.]
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Document Type: Book
All Authors / Contributors: Steve Wiseman
ISBN: 190405367X 9781904053675
OCLC Number: 56649059
Notes: Previous edition: published as How to complain effectively, 2001.
Description: vi, 200 pages : illustrations ; 21 cm
Responsibility: [Steve Wiseman].

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