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The liberated CEO : the 9-step program to running a better business so it doesn't run you

Author: Scott A Leonard
Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2014] ©2014
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Achieve a better work/life balance with the innovative approach outlined here Author Scott Leonard is a successful business professional who adapted his business to allow him to achieve his goals and live his dreams now-while still working in the business he loves. His experience is an inspiring example of extreme work-life empowerment that can help you whether you're the owner of a business or just want more  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Leonard, Scott A., 1967-
Liberated CEO.
Hoboken, New Jersey : John Wiley & Sons, Inc., [2014]
(DLC) 2013043163
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Scott A Leonard
ISBN: 9781118653555 1118653556 9781118653326 1118653327
OCLC Number: 863633052
Description: 1 online resource
Contents: The Liberated CEO: The 9-Step Program to Running a Better Business So It Doesn't Run You; Copyright; Contents; Author's Notes; Preface; Acknowledgments; Introduction: Setting Free the CEO (Why a Business is Like a Bowline Knot); Smashing the Service Ceiling; Living Proof; Chapter 1: Chart Your Rhumb Line (Plotting a Three-Dimensional Vision); Plan in Three-D; Pretest Your Plan for Failure; Building Milestones; Notes; Chapter 2: Know Your Peak Zone; The Peak-Zone Manager; Finding Your Peak Zone; Hiring a Blended Team; Trusting the Ropes; Notes. Chapter 3: Smart Sourcing: Hire the Best-Outsource the RestThe Hidden Costs of Full-Time Staff; Insource Customer Relationships; Competing on Knowledge; Managing the Experts for Accountable Results; Notes; Chapter 4: Give Your Crew Preflight Checklists; Automated Workflows; Set It and Forget It; Notes; Chapter 5: How to Build a Service Brand (It's Not About You); Hiring the Right People; Empowering People to Help; Embracing Disruption; Anticipating and Closing the Customer's Loops; Sweating the Small Stuff; Notes; Chapter 6: Break the Service Ceiling with Systematic Customization. Applying the Vitals Worksheet to Your BusinessCustomization is Sweeping Key Industries; Note; Chapter 7: Keeping a Loyal Crew; The Virtues of the TLO Mindset; Viewing Employees as Assets Like Clients, Not Liabilities; Communicating the Big Picture; Fixing the Process Before You Blame the People; Linking Compensation to the Appropriate Performance; Participation, Training, and Transparency; Notes; Chapter 8: Made to Sell: Changing the Watch; If You Own It, You Don't Break It; Profits and the 60-20-20 Formula; The Pillars of Valuation; Notes; Chapter 9: Become an Expert in Your Field. The Rewards of Thought LeadershipNotes; Chapter 10: Afterword: Ready for the Next Peak; RIA Firms in Major Growth Trend; Notes; Apendixes: Liberated CEO Extras; Appendix A: Notes and Observations from Our Three-Year Global Sailing Trip; I. An Ode to Telemedicine; II. Jetliner Travel Know-How; III. Papa Sherpa's Five Golden Rules of Traveling Around the World with Kids; IV. Wireless Communications at Sea; Cell Phones; Handheld Satellite Phone; Inmarsat's FleetBroadband; KVH's Mini-VSAT Trackphone; Communications for Three Little Birds; KVH versus Inmarsat Broadband; Inmarsat FleetBroadband. In HindsightV. The Balancing Act; Appendix B: Further Reading and Related Resources; About the Author; Index.
Responsibility: Scott Leonard, CFP, President, Navigoe, LLC.
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Abstract:

Achieve a better work/life balance with the innovative approach outlined here Author Scott Leonard is a successful business professional who adapted his business to allow him to achieve his goals  Read more...

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