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The lifebelt : the definitive guide to managing customer retention

Author: John A Murphy
Publisher: Chichester ; New York : Wiley, ©2001.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Murphy, John A.
Lifebelt.
Chichester ; New York : Wiley, ©2001
(DLC) 2001275752
(OCoLC)48374101
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: John A Murphy
ISBN: 0470848014 9780470848012
OCLC Number: 51814994
Reproduction Notes: Electronic reproduction. [S.l.] : HathiTrust Digital Library, 2011. MiAaHDL
Description: 1 online resource (xii, 292 pages) : illustrations
Details: Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
Other Titles: Definitive guide to managing customer retention
Responsibility: John A. Murphy.

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