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Listening in everyday life : a personal and professional approach

Author: Deborah Borisoff; Michael Purdy
Publisher: Lanham, MD : University Press of America, ©1991.
Edition/Format:   Print book : EnglishView all editions and formats
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Additional Physical Format: Online version:
Listening in everyday life.
Lanham, MD : University Press of America, ©1991
(OCoLC)551318947
Document Type: Book
All Authors / Contributors: Deborah Borisoff; Michael Purdy
ISBN: 0819182117 9780819182111 0819182125 9780819182128
OCLC Number: 23141450
Description: xiv, 324 pages : illustrations ; 23 cm
Contents: Introduction : why listening? / Deborah Borisoff & Michael Purdy --
What is listening? / Michael Purdy --
Intrapersonal and interpersonal listening / Michael Purdy --
Gender issues and listening / Deborah Borisoff & Lisa Merrill --
Intercultural listening / Dean Thomlison --The role of listening in managing interpersonal and group conflict / Larry Barker, Patrice Johnson & Kittie Watson --
Listening in the educational environment / Andrew Wolvin & Carolyn Coakley --
Listening training : the key to success in today's organizations / Lyman K. Steil --
Listening in the service industries : it makes good cents / Judi Brownell --
Listening and the helping professions / William Arnold. The lawyer-client encounter : listening for facts and relationship / David A. Victor & Cindy Rhodes Victor --
The physician-patient relationship : listening as a foundation for medicine and an art of human caring / Elmer E. Baker, Jr. --
Steps to strengthen listening ability / Deborah Borishoff & Michael Purdy.
Responsibility: edited by Deborah Borisoff, Michael Purdy.

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