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The lost art of listening : how learning to listen can improve relationships

Author: Michael P Nichols
Publisher: New York : The Guilford Press, [2009]
Edition/Format:   eBook : Document : English : Second editionView all editions and formats
Summary:
"One person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actually are. Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of real communication? This thoughtful, witty, and empathic book has already helped over 100,000  Read more...
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Genre/Form: Electronic books
Popular Works
Additional Physical Format: Print version:
Nichols, Michael P.
Lost art of listening.
New York : Guilford Press, ©2009
(DLC) 2008054617
(OCoLC)243548903
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Michael P Nichols
ISBN: 9781606230978 1606230972 9781606237366 1606237365
OCLC Number: 374314777
Description: 1 online resource (vi, 314 pages)
Contents: Part 1. The yearning to be understood. "Did you hear what I said?": why listening is so important ; 2. "Thanks for listening": how listening shapes us and connects us to each other ; 3. "Why don't people listen?": how communication breaks down --
part 2. The real reasons people don't listen. "When is it my turn?"; the heart of listening: the struggle to suspend our own needs ; 5. "You hear only what you want to hear": how hidden assumptions prejudice listening ; 6. "Why do you always overreact?!": how emotionality makes us defensive --
part 3. Getting through to each other. "Take your time--
I'm listening": how to let go of your own needs and listen ; 8. "I never knew you felt that way": empathy begins with openness ; 9. "I can see this is really upsetting you": how to defuse emotional reactivity --
part 4. Listening in context. "We never talk anymore": listening between intimate partners ; 11. "Nobody around here ever listens to me!": how to listen and be heard within the family ; 12. From "Do I have to?" to "that's not fair!": listening to children and teenagers ; 13. "I knew you'd understand": being able to hear friends and colleagues.
Responsibility: Michael P. Nichols.

Abstract:

Helps readers resolve conflicts and transform their relationships with family members, romantic partners, colleagues, and friends. This book explains why we often feel cut off from those we care  Read more...

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"This book is worthy of reading and rereading, if only to remind yourself of its simple message to stop what you're doing and listen to the important people in your life. It has spoken to me at Read more...

 
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