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The man who discovered quality : how W. Edwards Deming brought the quality revolution to America : the stories of Ford, Xerox, and GM

Author: Andrea Gabor
Publisher: New York : Times Books, ©1990.
Edition/Format:   Print book : English : 1st edView all editions and formats
Summary:
Charismatic inventor of the Fourteen Point philosophy for quality, W. Edwards Deming took his techniques to Japan, where they were readily adopted and credited for that country's economic triumph. Here Gabor explores the development of "quality" as a management science, from the United States to Japan and back again.
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Additional Physical Format: Online version:
Gabor, Andrea.
Man who discovered quality.
New York : Times Books, ©1990
(OCoLC)555239819
Named Person: W Edwards Deming; William Edwards Deming; W Edwards Deming; W EDWARDS DEMING
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Andrea Gabor
ISBN: 081291774X 9780812917741
OCLC Number: 21041312
Description: x, 326 pages : illustrations ; 25 cm
Contents: America Rediscovers W. Edwards Deming --
The Statistical Foundation of Demingism --
From American Pioneer to Japanese Sensei --
Nashua Corporation: The Mouse That Roared --
Ford's Better Idea --
... And How the Automaker Spread the Word --
How a Florida Utility Became an Unlikely Contender for Samurai Success --
Xerox's Quality Strategy: Two Steps Forward, One Step Back --
Perestroika at General Motors? --
The Case for a Pass-Fail Approach to Evaluating Individual Performance --
Demingism Enters the 1990s --
Selected Bibliography.
Responsibility: Andrea Gabor.

Abstract:

Charismatic inventor of the Fourteen Point philosophy for quality, W. Edwards Deming took his techniques to Japan, where they were readily adopted and credited for that country's economic triumph. Here Gabor explores the development of "quality" as a management science, from the United States to Japan and back again.

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