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The management and control of quality

Author: James R Evans; William M Lindsay
Publisher: Minneapolis : West Pub. Co., ©1993.
Edition/Format:   Print book : English : [2nd ed.]View all editions and formats
Database:WorldCat
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Document Type: Book
All Authors / Contributors: James R Evans; William M Lindsay
ISBN: 0314008640 9780314008640
OCLC Number: 25873758
Description: xxii, 700 pages : illustrations ; 26 cm
Contents: pt. 1. Quality system --
Introduction to quality --
Quality in production and service systems --
Economics of quality --
pt. 2. Management System --
Quality management philosophies --
Total quality management --
Planning for quality assurance --
Organizing for quality --
Controlling for quality --
Quality improvement and problem solving --
Human resource management for quality --
Employee involvement and participative management --
pt. 3. Technical system: quality measurement --
Statistical methods in quality assurance --
Inspection and measurement --
pt. 4. Technical system: quality of design and performance --
Quality in product and process design --
Reliability --
pt. 5. Technical system: quality of conformance --
Fundamentals of statistical process control --
Additional topics in statistical process control --
Sampling techniques in quality control.
Responsibility: James R. Evans, William M. Lindsay.

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