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|Additional Physical Format:||Print version:
Evans, G. Edward.
Management Basics for Information Professionals : Third Edition.
Chicago : American Library Association, ©2014
|Material Type:||Document, Internet resource|
|Document Type:||Internet Resource, Computer File|
|All Authors / Contributors:||
G Edward Evans; Camila Alire
|ISBN:||9781555709259 1555709257 9781555709266 1555709265|
|Notes:||Chapter 11: Marketing and Advocacy.|
|Description:||1 online resource (601 pages)|
|Contents:||Management Basics for Information Professionals: Third Edition; Contents; Illustrations; Preface; PART I: Managerial Environment; Chapter 1: Introduction; What Is Management?; What Do Managers Do?; Organizational Skill Sets; Management Concepts; Your Future as a Manager; Key Points to Remember; References; Launching Pad; Chapter 2: Operating Environment; Formal Organizations; Nonprofit Organizations; Environment and the Organization; Environmental Scanning; Forecasting the Environment; Anti-Environmental Views; Organizational Culture; People-Friendly Organizations; Key Points to Remember. Chapter 5: Power, Accountability, and ResponsibilityPower; Influence; Authority; Accountability; Governance; Responsibility; Status; The Visible and Invisible Organization; Key Points to Remember; References; Launching Pad; Chapter 6: Delegating; Trust and Delegation; Creating a Structure or Restructuring; Delegation Options; Teams; Committees; Span of Control; Centralization/Decentralization; Learning Organizations; Key Points to Remember; References; Launching Pad; Chapter 7: Decision Making; Decision-Making Environment; Types of Decisions; Styles of Decision Making. Rational Decision MakingProblem Solving and Rational Decision Making; Types of Solutions; Decisions and Accountability; Individual and Group Decision-Making Processes; Decision Aids; Key Points to Remember; References; Launching Pad; Chapter 8: Communicating; Picking the Right Channel for Your Message; Communication Process; Organizational Barriers to Communication; Generational Communication Preferences; Communication Needs; Principles of Effective Organizational Communication; Written and Oral Communications; Listening; Other Issues in Communication. Channels, Direction, and Legitimacy of CommunicationKey Points to Remember; References; Launching Pad; Chapter 9: Changing and Innovating; Nature of Change; Change Process Models; Resistance to Change; Implementing Change; Stress and the Organization; Innovation and Libraries; Innovation Techniques; Key Points to Remember; References; Launching Pad; Chapter 10: Assessment, Quality Control, and Operations; Assessment and Accountability; Why Analyze Performance?; What Is Quality?; Assessment Tools; User Data Collecting Methods; Quality Control; Key Points to Remember; References; Launching Pad.|
"The two principal authors have professional experience in a variety of roles and organisations, and this is very evident in the attention to detail they bring to the subject. Overall, this is a