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Management of human service programs

Author: Judith A Lewis; Thomas Roy Packard; Michael D Lewis
Publisher: Australia ; Belmont, CA : Brooks/Cole, ©2012.
Edition/Format:   Print book : English : 5th edView all editions and formats
Summary:
This book takes the reader along the road toward understanding the purposes and processes of human service management. [In the book, the authors] begin by addressing some of the management challenges that may be unique to human service settings. [They] examine the environments that have an impact on human service organization and then move on to explore program planning, organizational design, human resource  Read more...
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Genre/Form: Case studies
Cas, Études de
Document Type: Book
All Authors / Contributors: Judith A Lewis; Thomas Roy Packard; Michael D Lewis
ISBN: 9780840034274 084003427X 9780840034281 0840034288
OCLC Number: 786272826
Notes: Revised edition of: Management of human service programs / Judith A. Lewis [and others]. 2nd ed. c2001.
Description: xvii, 301 pages : illustrations ; 23 cm
Contents: Facing the challenges of management --
Knowing the environment --
Planning and program design --
Applying organizational theories --
Creating organizational designs --
Developing and managing human resources --
Building supervisory relationships --
Managing finances to meet program goals --
Designing and using information systems --
Evaluating human service programs --
Leading and changing human service organizations --
Achieving and maintaining organizational excellence --
Appendix: Management audit.
Other Titles: Management of human service programs.
Responsibility: Judith A. Lewis, Thomas R. Packard, Michael D. Lewis.

Abstract:

This book takes the reader along the road toward understanding the purposes and processes of human service management. [In the book, the authors] begin by addressing some of the management challenges that may be unique to human service settings. [They] examine the environments that have an impact on human service organization and then move on to explore program planning, organizational design, human resource management, supervision, finances, information systems, program evaluation, leadership, and organizational change.-Pref.

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