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Managerial decision making

Author: Paul C Nutt
Publisher: San Francisco : Jossey-Bass Publishers, 1989.
Series: Jossey-Bass management series.; Jossey-Bass public administration series.; Jossey-Bass nonprofit sector series.
Edition/Format:   Print book : English : 1st ed

This volume provides in-depth guidance for making tough decisions, that is, high-stake decisions surrounded by conflict and uncertainty. It presents examples from public, private, and non-profit  Read more...


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Document Type: Book
All Authors / Contributors: Paul C Nutt
ISBN: 1555421385 9781555421380
OCLC Number: 226492497
Notes: A joint publication in the Jossey-Bass management series, the Jossey-Bass public administration series, and the Jossey-Bass nonprofit sector series.
Description: xxiii, 611 pages : illustrations ; 24 cm.
Contents: Tough decisions: how uncertainty, ambiguity, and conflict produce tough decisions; tough decisions that become debacles - five case examples. What inhibits and misleads decision makers: errors in sizing up the situation; faulty reasoning; unconscious preferences; different styles of decision-making. Decision-making processes: analytical, group, and mixed-mode processes; matching decision processes to types of decisions. Key steps in decision-making: using groups for decision making; uncovering core problems; providing balanced viewpoints; comparing the value of alternatives and "what if" questioning; learning from success and failure. Techniques that support the decision process: managing decision-making groups; how to set objectives, identify criteria, uncover alternatives, and confront ethical concerns; weighing criteria and estimating the likelihood of future conditions; using decision trees to deal with chance events and sequential choice; applying multiple criteria to assess alternatives; using decision analysis to foster learning. Appendices: Measuring tolerance for uncertainty; measuring tolerance for ambiguity; measuring decision style.
Series Title: Jossey-Bass management series.; Jossey-Bass public administration series.; Jossey-Bass nonprofit sector series.
Responsibility: by Paul C. Nutt.


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