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The manager's pocket guide to workplace coaching

Author: Daniel A Feldman
Publisher: Amherst, Mass. : HRD Press, ©2001.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Provides a practical plan and roadmap for the reader to begin the knowledge management process. It gives a practical plan and roadmap of the stages of assessment, planning, deployment, and  Read more...

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Details

Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Daniel A Feldman
ISBN: 0874256348 9780874256345
OCLC Number: 49938617
Notes: Includes index.
Description: vi, 146 pages : illustrations ; 19 cm
Contents: Machine generated contents note: Section I: The Manager as Coach3 --
Coaching in the Workplace 5 --
Different Roles for Managers14 --
Coaching Pitfalls25 --
Section 2: The Approach of a Coach 27 --
A Coach Is Deliberate and Prepared31 --
A Coach Strives to Be a Great Communicator 34 --
A Coach Makes the Coaching Process Mutual 40 --
A Coach Is Always Looking for Opportunities to Coach 43 --
A Coach Builds a Coaching Environment 47 --
Applying the Approach of a Coach52 --
Section 3: The Coaching Process55 --
Gathering Information59 --
Setting the Stage60 --
Encouraging Self-Assessment62 --
Clarifying Goals63 --
Exploring Perspective 64 --
Creating a Feedback Loop65 --
Knowing When to Move On66 --
Section 4: Coaching Conversation Skills71 --
Focused Listening 75 --
Paraphrasing77 --
Reflection of Feeling78 --
Active Inquiry 79 --
Giving Feedback 81 --
Process Communication86 --
Summarizing 88 --
Using Silence 89.
Other Titles: Guide to workplace coaching
Workplace coaching
Responsibility: Daniel A. Feldman.
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