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Managing by mistake

Author: John Courtis
Publisher: London : Institute of Chartered Accountants in England and Wales, 1986.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
This book is sbout one basic principle which is often neglected. The concept is simple. It is to learn from the mistakes of others.
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Document Type: Book
All Authors / Contributors: John Courtis
ISBN: 0852917813 9780852917817
OCLC Number: 15221521
Description: ix, 80 pages : illustrations ; 21 cm
Contents: THE RIGHT ATTITUDE: Blameless behaviour ; The bright side ; Offensive action ; Letting go ; Making exceptions ; The long and the short of it ; Luck ; The clear desk ; THE RIGHT PEOPLE: Selecting staff --
seventy deadly sins ; Hiring for profit ; Keeping people ; Candidates are customers ; Signing on ; Success through succession ; Directorship delusion ; The most important budget ; Secretaries ; MAKING MONEY: Profitable employment ; Revealing all ; The penetration obsession ; Price resistance ; Paying compensation ; Growing pains ; Keeping the company doctor away ; Management in adversity ; Panic ; Overdoing it ; Needs mustn't ; Best practice ; Carry on regardless ; Negative planning ; Inaction ; A retired policeman and a dog ; The perfect crime ; COMMUNICATION RULES --
OK?: Gossip abhors a vacuum ; Effective writing ; Brevity is the whole of it ; Four letter words ; Annual reports ; MIS ; Junk mail ; Bad form ; Phone blocks ; The last word
Responsibility: by John Courtis ; illustrated by Joe Stockton.

Abstract:

This book is sbout one basic principle which is often neglected. The concept is simple. It is to learn from the mistakes of others.

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