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Managing conflict and workplace relationships

Author: Sandra Dean Collins; James S O'Rourke
Publisher: Mason, OH : South-Western Cengage Learning, ©2009.
Series: Managerial communication series, 3
Edition/Format:   Print book : English : 2nd edView all editions and formats
Summary:

Creative conflict, along with harmony and synchronicity in the workplace, are issues too many of us have avoided because we simply didn't understand them or didn't know what to say. This book helps  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Sandra Dean Collins; James S O'Rourke
ISBN: 9780324584196 0324584199
OCLC Number: 166380435
Notes: Series editor: James S. O'Rourke, IV.
Description: xviii, 102 pages : illustrations ; 28 cm.
Contents: The nature of conflict --
Analyzing conflicts --
Working through conflict --
Cases.
Series Title: Managerial communication series, 3
Responsibility: Sandra D. Collins.
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