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Managing conflict in organizations

Author: M Afzalur Rahim
Publisher: Westport, Conn. : Quorum Books , 2001.
Edition/Format:   Book : English : 3rd edView all editions and formats
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Details

Document Type: Book
All Authors / Contributors: M Afzalur Rahim
ISBN: 1567202624 9781567202625
OCLC Number: 45791568
Description: xii, 293 p. : ill. ; 24 cm.
Contents: Contributions from Various Disciplines --
Organizational Conflict --
Nature of Conflict --
Defining Conflict --
Threshold of Conflict --
Conflict and Competition --
Classifying Conflict --
Styles of Handling Interpersonal Conflict --
Measurement of Conflict --
Development of the ROCI-I --
Development of the ROCI-II --
Organizational Learning and Effectiveness --
Defining Organizational Learning --
Types of Learning --
Organizational Effectiveness --
Characteristics of the Old Paradigm --
Conflict Management in the New Paradigm --
Conflict Management Design --
Defining Conflict Management --
Contingency Approach --
Conflict Management Process --
Major Research Challenges --
Intrapersonal Conflict --
Types of Intrapersonal Conflict --
Role --
Role Conflict --
Role Ambiguity --
A Model of Role Conflict and Ambiguity --
Consequences of Role Conflict --
Managing Intrapersonal Conflict --
Interpersonal Conflict --
The Prisoner's Dilemma --
A Model of Conflict --
Consequences of Interpersonal Conflict --
Negotiation --
Managing Interpersonal Conflict --
Intragroup Conflict --
Types of Groups --
Effects of Intragroup Conflict --
Managing Intragroup Conflict --
Intergroup Conflict --
Dynamics of Intergroup Conflict --
Effects of Intergroup Conflict --
Managing Intergroup Conflict --
Intervention --
Ethics and Morality --
Ethics and Morality Defined --
Behavioral Perspectives for Conflict Management --
Ethical Evaluation of Conflict Management --
Ethics and Leadership Structure --
Four Methods of Discourse.
Responsibility: M. Afzalur Rahim.

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