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Managing conflicts at work : diffuse tense siutations and resolve arguments amicably

Author: Claude Matoux; Rebecca Neal
Publisher: [S.I.] : 50Minutes.com, [2016]
Edition/Format:   eBook : Document : English
Summary:
Ready to take your business to the next level? Find out everything you need to know about conflict resolution in the workplace with this practical guide. Conflict is an inevitable part of human relationships and often arises at work due to differences of opinion, disagreements over tasks or personality clashes. However, conflict does not have to be destructive: acting quickly will enable you to resolve the situation  Read more...
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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Claude Matoux; Rebecca Neal
ISBN: 9782806269881 2806269881
OCLC Number: 1014250244
Description: 1 online resource
Other Titles: Comment désamorcer les conflits au bureau.
Responsibility: written by Claude Matoux ; translated by Rebecca Neal.

Abstract:

Ready to take your business to the next level? Find out everything you need to know about conflict resolution in the workplace with this practical guide. Conflict is an inevitable part of human relationships and often arises at work due to differences of opinion, disagreements over tasks or personality clashes. However, conflict does not have to be destructive: acting quickly will enable you to resolve the situation amicably, and disagreement can even lead to new ideas and innovation if it is channelled well. In 50 minutes you will be able to: Develop your assertiveness and make sure that your needs are respected Defuse tensions between colleagues before the situation deteriorates Channel conflict constructively to generate new ideas and solutions to problems ABOUT 50MINUTES.COM | COACHING? The Coaching series from the 50Minutes collection is aimed at all those who, at any stage in their careers, are looking to acquire personal or professional skills, adapt to new situations or simply re-evaluate their work-life balance. The concise and effective style of our guides enables you to gain an in-depth understanding of a broad range of concepts, combining theory, constructive examples and practical exercises to enhance your learning.

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