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Managing consumer complaints : responsive business approaches to consumer needs.

Author: United States. Department of Commerce. Office of Consumer Affairs.
Publisher: Washington, D.C. : U.S. Dept. of Commerce, Office of Consumer Affairs, 1992.
Edition/Format:   Print book : National government publication : English : Rev. Oct. 1992View all editions and formats
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Genre/Form: Handbooks and manuals
Handbooks, manuals, etc
Additional Physical Format: Online version:
Managing consumer complaints.
Washington, D.C. : U.S. Dept. of Commerce, Office of Consumer Affairs, 1992
(OCoLC)777060188
Material Type: Government publication, National government publication
Document Type: Book
All Authors / Contributors: United States. Department of Commerce. Office of Consumer Affairs.
OCLC Number: 27800842
Notes: Shipping list no.: 93-0141-P.
Includes index.
Description: iv, 16 pages ; 28 cm

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