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Managing diversity : people skills for a multicultural workplace

Author: Norma Carr-Ruffino
Publisher: [Cincinnati, Ohio] : Thomson Executive Press, ©1996.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
Managing Diversity provides an inside look at meeting the challenges of cultural diversity in the workplace and profiting from its opportunities. Ideal for any manager or future manager - from the newest team leader to the accomplished head of the organization - this book will help you develop the people skills necessary to succeed in today's ever-changing, diverse work environment. You'll find the background you
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Additional Physical Format: Online version:
Carr-Ruffino, Norma.
Managing diversity.
[Cincinnati, Ohio] : Thomson Executive Press, ©1996
(OCoLC)604723444
Document Type: Book
All Authors / Contributors: Norma Carr-Ruffino
ISBN: 0538844566 9780538844567
OCLC Number: 33132064
Description: xi, 580 pages : illustrations ; 24 cm
Contents: Ch. 1. Changing with the Dynamic American Workplace --
Ch. 2. Understanding Cultures: Your Own and Others --
Ch. 3. Handling Personal Prejudice --
Ch. 4. Men and Women Working Together --
Ch. 5. Working with African Americans --
Ch. 6. Working with Asian Americans --
Ch. 7. Working with Latino Americans --
Ch. 8. Working with Gay Persons --
Ch. 9. Working with Persons with Disabilities --
Ch. 10. Working with Older Persons --
Ch. 11. Working with Obese Persons --
Ch. 12. Managing Diversity: A Multicultural Approach --
Answer Key to Selected Self-Awareness Activities.
Responsibility: Norma Carr-Ruffino.

Abstract:

This text aims to help the user move beyond any prejudices they may harbour and explores each major group that readers are likely to work with, suggesting ways people can rise above their prejudices  Read more...

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