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Managing employee retention : a strategic accountability approach

Author: Jack J Phillips; Adele O Connell
Publisher: Amsterdam ; Boston, MA : Butterworth-Heinemann ; Alexandria, Va. : Society for Human Resource Management, ©2003.
Series: Improving human performance series.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"Managing Employee Retention is a practical guide for managers to retain their talented employees. It shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using innovative retention programs. The book presents a logical process for managing retention, from identifying turnover costs and causes, designing solutions that match the causes of turnover, developing tools for tracking  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Jack J Phillips; Adele O Connell
ISBN: 0750674849 9780750674843
OCLC Number: 52047329
Description: xviii, 355 pages : illustrations ; 24 cm.
Contents: 1. Why Retention Is A Serious Problem ... Still --
2. A Strategic Accountability Approach to Managing Retention --
3. Measure and Monitor Turnover and Retention Data --
4. Develop Fully Loaded Costs of Turnover --
5. Diagnose Causes of Turnover --
6. Solution Set: Recruiting New Employees --
7. Solution Set: Establishing an Appropriate Work Environment.
Series Title: Improving human performance series.
Responsibility: Jack J. Phillips, Adele O. Connell.
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Abstract:

Shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using retention programs. This book presents a process of managing retention, from identifying turnover  Read more...

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"Phillips and Connell give the hungry reader great food for action to finally tackle the employee retention problem. Too many accept employee retention problems as inevitable, Phillips and Connell Read more...

 
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