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Managing performance in health care

Author: American Media Incorporated.; Sun Healthcare Group.
Publisher: West Des Moines, IA : American Media Inc., ©1998.
Edition/Format:   VHS video : VHS tape   Visual material : English
Database:WorldCat
Summary:
Provides leaders with information on five fundamental steps for effective communication with employees. Uses vignettes to demonstrate techniques of obtaining feedback from employees and how to instill long term behavior changes.
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Details

Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: American Media Incorporated.; Sun Healthcare Group.
OCLC Number: 38843116
Language Note: Closed-captioned.
Target Audience: Managers and supervisors.
Description: 1 videocassette (23 min.) : sound, color ; 1/2 in. + 1 leader's guide (13, 11, 16 pages)
Details: VHS.
Other Titles: Managing performance in healthcare
Responsibility: AMI, American Media Incorporated ; developed in cooperation with Sun Healthcare Group, Inc.

Abstract:

Provides leaders with information on five fundamental steps for effective communication with employees. Uses vignettes to demonstrate techniques of obtaining feedback from employees and how to instill long term behavior changes.

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