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Managing Stress and Conflict in Libraries.

Author: Sheila Pantry
Publisher: Facet Publishing, 2013.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Defines what should and should not be tolerated in a healthy and safe working environment. This title introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk assessment previously carried out.
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Details

Genre/Form: Electronic books
Additional Physical Format: Print version:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Sheila Pantry
ISBN: 1306342317 9781306342315 9781856049917 1856049914
OCLC Number: 868272817
Description: 1 online resource

Abstract:

Defines what should and should not be tolerated in a healthy and safe working environment. This title introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk assessment previously carried out.

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