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Managing the Unexpected

Author: Weick, Karl E; Sutcliffe, Kathleen M
Publisher: Jossey-Bass Inc Pub, 2015
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the  Read more...

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Document Type: Book
All Authors / Contributors: Weick, Karl E; Sutcliffe, Kathleen M
ISBN: 9781118862414 1118862414
OCLC Number: 908011999
Description: p. ;
Contents: Preface vii Acknowledgments xi Chapter 1 Mismanaging the Unexpected 1 Chapter 2 The Infrastructure of Mindful Organizing 21 Chapter 3 Principle 1: Preoccupation with Failure 45 Chapter 4 Principle 2: Reluctance to Simplify 62 Chapter 5 Principle 3: Sensitivity to Operations 77 Chapter 6 Principle 4: Commitment to Resilience 94 Chapter 7 Principle 5: Deference to Expertise 112 Chapter 8 Organizational Culture and Reliability 129 Chapter 9 Sustaining Sustained Performance 148 Notes 163 About the Authors 195 Index 197

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