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Managing uncertainty in organizational communication
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Managing uncertainty in organizational communication

Author: Michael W Kramer
Publisher: Mahwah, N.J. : Lawrence Erlbaum Associates Publishers, 2004.
Series: LEA's communication series.
Edition/Format:   Book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Michael W Kramer
ISBN: 0805849203 9780805849202
OCLC Number: 52846525
Description: x, 240 p. : ill. ; 24 cm.
Contents: Contents: Preface. Introduction and Rationale. Uncertainty Reduction Theory in Interpersonal Contexts. Uncertainty in Group and Organizational Contexts. A Theory of Managing Uncertainty: A New Model. Cognitive and Behavioral Processes for Managing Uncertainty: A Qualitative Study of Car Salespeople. The Influence of Competing Motives on Managing Uncertainty: Responses to Organizational Scenarios. A Textual Analysis of Managing Uncertainty: A Reanalysis of the Lucille Burger Story. Implications and Conclusions. Appendix.
Series Title: LEA's communication series.
Responsibility: Michael W. Kramer.
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