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Mastering communication

Author: Nicky Stanton
Publisher: Basingstoke : Palgrave Macmillan, 2009.
Series: Palgrave master series.
Edition/Format:   Print book : English : 5th edView all editions and formats
Summary:
This comprehensive 'how to' book is for anyone wishing to improve their communication skills and knowledge of the way in which communications function in organisations. It covers the skills of speaking, writing, listening and effective reading and provides guidance on telephoning, intervewing and meetings.
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Genre/Form: Problems and Exercises
Ratgeber
Problems and exercises
Problems, exercises, etc
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Nicky Stanton
ISBN: 9780230216921 0230216927
OCLC Number: 432404854
Notes: Previous edition: 2004.
Description: xvi, 480 pages : illustrations ; 24 cm.
Contents: Preface Introduction Acknowledgements The Process of Communication Speaking Effectively Listening Human Interaction and Non-Verbal Communication Telephone, Voicemail and Mobile Interviewing Being Interviewed for a Job Communicating in Groups Running and Taking Part in Meetings Giving a Talk or Presentation Using Visual Aids Faster Reading Better Reading Writing/Emailing Business Letters Applying for a Job by Post or Email Writing/Emailing Reports Emails --
Notes or 'Memos', Messages, Attachments, Forms and Questionnaires Visual Communication Getting to Grips with Grammar Common Problems with English Appendices A Final Word Bibliography Answers to Exercises Index.
Series Title: Palgrave master series.
Responsibility: Nicky Stanton.
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Abstract:

This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development  Read more...

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'The author's style of writing is, easy to read and friendly without being patronising. It is true to say that many of my students originally believe they know how to communicate. Much of the content Read more...

 
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