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Maximizing your sales with Salesforce.com

Author: Edward Kachinske
Publisher: Boston, MA : Course Technology, ©2008.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

With more than 1,000,000 active users, Salesforce.com is the one of the widely used online CRM application worldwide. This book explains how to get the most out of this revolutionary software. It  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Edward Kachinske
ISBN: 9781598635621 159863562X
OCLC Number: 212850723
Notes: Includes index.
Description: xvii, 245 pages : illustrations ; 23 cm
Contents: Machine derived contents note: Chapter 1: Working with Accounts; Chapter 2: Working with Contacts; Chapter 3: Working with Leads; Chapter 4: Managing Opportunities and Products; Chapter 5: List Views; Chapter 6: Managing Activities; Chapter 7: Sending Emails; Chapter 8: Writing Letters and Mail Merge; Chapter 9: Managing Documents; Chapter 10: Administering Campaigns; Chapter 11: Reports & Dashboards; Chapter 12: Working with PDAs; Chapter 13: Working Offline Chapter 14: Outlook Integration; Chapter 15: Extending Salesforce with AppExchange; Chapter 16: Setting Up Your Database.
Responsibility: Edward Kachinske [and others].
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Chapter 1: Working with Accounts Chapter 2: Creating Contacts Chapter 3: Working with Leads Chapter 4: Scheduling Activities Chapter 5: Sending E-mail Chapter 6: Managing Templates Chapter 7: Read more...

 
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