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MCDST self-paced training kit (exam 70-272) : supporting users and troubleshooting desktop applications on a Microsoft Windows XP operating system

Author: Walter J Glenn
Publisher: Redmond, Wash. : Microsoft Press, ©2004.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

This kit packs the tools and features what exam candidates want most- including an in-depth, self-paced traning based on final exam content; rigorous, objective-by-objective review; exam tips from an  Read more...

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Details

Genre/Form: Study guides
Document Type: Book
All Authors / Contributors: Walter J Glenn
ISBN: 0735620881 9780735620889
OCLC Number: 54989034
Notes: Includes index.
Description: 1 volume (various pagings) : illustrations ; 24 cm + 1 CD-ROM (4 3/4 in.)
Contents: 1. Introduction to desktop support --
2. Resolving a service call --
3. Troubleshooting the operating system --
4. Microsoft Outlook and Outlook Express --
5. Supporting Internet Explorer --
6. Installing and configuring office applications --
7. Troubleshooting office applications --
8. Common connectivity problems --
9. Security and security permissions --
10. Protecting the computer --
11. Troubleshooting application access on multiuser, multiple boot, and networked computers --
12. Resolving issues with locally attached devices --
13. Configuring and troubleshooting applications --
14. Resolving issues related to usability --
15. Resolving issues related to application customization --
16. Configuring and troubleshooting connectivity for applications --
17. Configuring application security --
App. Microsoft Windows XP Service Pack 2.
Responsibility: Walter Glenn.
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