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The McGraw-Hill 36-hour management course

Author: Lester R Bittel; McGraw-Hill Book Company.
Publisher: New York : McGraw-Hill, ©1989.
Edition/Format:   Print book : EnglishView all editions and formats
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Genre/Form: Case studies
Lehrbuch
Document Type: Book
All Authors / Contributors: Lester R Bittel; McGraw-Hill Book Company.
ISBN: 0070055793 9780070055797 0070055785 9780070055780
OCLC Number: 18442511
Notes: Includes index.
Description: xi, 307, 25 pages : illustrations ; 24 cm
Contents: Part 1. What's expected of managers. Coordinating efforts and results in an organizational setting. The unique nature of managerial work: The harassed plant superintendent --
Coping with environmental forces: The underflown airline --
The power of human resources: The contrary claims department --
Part 2. What managers do. The five key functions that all managers must perform. Planning: setting goals and creating plans and programs: The burgeoning cosmetics company --
Organizing: dividing up the work in a structured framework: The shrinking lumber company --
Staffing: placing the right people in the right jobs: The expanding world of kits 'n' games --
Directing: providing communications, motivation, and leadership: The take-charge CEO --
Controlling: monitoring progress and exercising control: Spectacular ski company --
Part 3. Skills that managers develop and apply. Conceptual, interpersonal, and technical. Problem solving, decision making, and innovation: The puzzled bank manager --
Information management: Coleman Memorial hospital --
Developing interpersonal skills: The Liverly advertising agency --
Productivity improvement: The declining productivity at Carrie's Crafts --
Answer key to Comprehension-check cases.
Other Titles: McGraw-Hill thirty-six-hour management course
Responsibility: Lester R. Bittel.

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