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Measurement matters : how effective assessment drives business and safety performance

Author: Brooks Carder; Patrick Ragan
Publisher: Milwaukee : ASQ Quality Press, ©2005.
Edition/Format:   Print book : EnglishView all editions and formats
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Named Person: W Edwards Deming; W Edwards Deming
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Brooks Carder; Patrick Ragan
ISBN: 0873896343 9780873896344
OCLC Number: 55846572
Description: ix, 221 pages : illustrations ; 24 cm
Contents: The fundamental principles of Dr. Deming's approach --
Dr. Deming's system of profound knowledge --
Some principles of measurement --
Incident-based measures --
Incident investigation --
Systematic observation of behavior --
Audits --
The safety survey --
Taking action based on the survey --
Leadership.
Responsibility: Brooks Carder and Patrick Ragan.
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