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Measuring quality in planning : managing the performance process

Author: Matthew Carmona; Louie Sieh
Publisher: Abingdon, Oxon ; New York : Spon Press, 2004.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
"It is the purpose of this book to address the complexities and - as far as possible - to cut through the tangled web of thinking that has dogged performance (or quality) measurement in planning, and in the public sector at large. Through research that draws extensively from experience in the UK, but also from practice and theory from around the world, this book argues the case for a holistic approach to quality  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Matthew Carmona; Louie Sieh
ISBN: 0415315239 9780415315234 0415315247 9780415315241 020356331X 9780203563311
OCLC Number: 54365164
Notes: "Simultaneously published in the USA and Canada."
Description: xi, 396 pages : illustrations ; 26 cm
Contents: Planning for quality --
Introduction --
The research --
The question of quality --
Managing local government --
Measuring performance, the building blocks --
Planning performance in England, the story so far --
Measuring quality --
An analytical framework : quality, governance, performance and planning --
Practice in England --
An international perspective --
Innovation and measurement in England --
A new model of quality measurement in planning.
Responsibility: Matthew Carmona and Louie Sieh.
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Abstract:

The question of how to measure the quality and effectiveness of the output of the planning process is a current major debate. This book deals with issues of defining quality, public sector  Read more...

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