skip to content
Measuring quality : international guidelines for performance measurement in academic libraries Preview this item
ClosePreview this item
Checking...

Measuring quality : international guidelines for performance measurement in academic libraries

Author: Roswitha Poll; Peter te Boekhorst; Ramon Abad Hiraldo; International Federation of Library Associations and Institutions. Section of University Libraries and Other General Research Libraries.
Publisher: München ; New Providence [N.J.] : K.G. Saur, 1996.
Series: IFLA publications, 76.
Edition/Format:   Print book : International government publication : EnglishView all editions and formats
Database:WorldCat
Rating:

based on 1 rating(s) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy online

Links to this item

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Additional Physical Format: Online version:
Poll, Roswitha.
Measuring quality.
München ; New Providence [N.J.] : K.G. Saur, 1996
(OCoLC)609592453
Material Type: Government publication, International government publication, Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Roswitha Poll; Peter te Boekhorst; Ramon Abad Hiraldo; International Federation of Library Associations and Institutions. Section of University Libraries and Other General Research Libraries.
ISBN: 3598218001 9783598218002
OCLC Number: 35181577
Description: 171 pages : illustrations ; 22 cm.
Contents: The Measurement Process --
Cost-effectiveness --
List of Performance Indicators --
Structure of the Indicators --
1. Market Penetration --
2. Opening Hours Compared to Demand --
3. Expert Checklists --
4. Collection Use --
5. Subject Collection Use --
6. Documents Not Used --
7. Known-Item-Search --
8. Subject Search --
9. Acquisition Speed --
10. Book Processing Speed --
11. Availability --
12. Document Delivery Time --
13. Interlibrary Loan Speed --
14. Correct Answer Fill Rate --
15. Remote Uses per Capita --
16. User Satisfaction --
17. User Satisfaction with Services Offered for Remote Use --
English Glossary --
French Glossary --
German Glossary --
Russian Glossary --
Spanish Glossary.
Series Title: IFLA publications, 76.
Responsibility: Roswitha Poll and Peter te Boekhorst (IFLA Section of University Libraries & Other General Research Libraries), in collaboration with Ramon Abad Hiraldo [and others].

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/35181577> # Measuring quality : international guidelines for performance measurement in academic libraries
    a schema:CreativeWork, schema:Book ;
    library:oclcnum "35181577" ;
    library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/800759621#Place/new_providence_n_j> ; # New Providence N.J.
    library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/800759621#Place/munchen> ; # München
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/gw> ;
    rdfs:comment "Unknown 'gen' value: igp" ;
    schema:about <http://experiment.worldcat.org/entity/work/data/800759621#Topic/bibliotheques_evaluation> ; # Bibliothèques--Évaluation
    schema:about <http://dewey.info/class/027.7/e21/> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/800759621#Topic/bibliotheques_administration> ; # Bibliothèques--Administration
    schema:about <http://id.loc.gov/authorities/classification/Z675> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/800759621#Topic/wetenschappelijke_bibliotheken> ; # Wetenschappelijke bibliotheken
    schema:about <http://experiment.worldcat.org/entity/work/data/800759621#Topic/evaluatie> ; # Evaluatie
    schema:about <http://experiment.worldcat.org/entity/work/data/800759621#Topic/biliotheques_universitaires_evaluation> ; # Biliothèques universitaires--Evaluation
    schema:about <http://id.worldcat.org/fast/795036> ; # Academic libraries--Evaluation
    schema:about <http://experiment.worldcat.org/entity/work/data/800759621#Topic/bibliotheques_universitaires_evaluation> ; # Bibliothèques universitaires--Évaluation
    schema:about <http://experiment.worldcat.org/entity/work/data/800759621#Topic/academic_libraries_evaluation> ; # Academic libraries--Evaluation
    schema:about <http://experiment.worldcat.org/entity/work/data/800759621#Topic/bibliotecas_estudios_de_utilizacion> ; # Bibliotecas--Estudios de utilización
    schema:about <http://experiment.worldcat.org/entity/work/data/800759621#Topic/kwaliteitszorg> ; # Kwaliteitszorg
    schema:bookFormat bgn:PrintBook ;
    schema:contributor <http://viaf.org/viaf/5069863> ; # Peter te Boekhorst
    schema:contributor <http://viaf.org/viaf/130921713> ; # International Federation of Library Associations and Institutions. Section of University Libraries and Other General Research Libraries.
    schema:contributor <http://experiment.worldcat.org/entity/work/data/800759621#Person/abad_hiraldo_ramon> ; # Ramon Abad Hiraldo
    schema:creator <http://experiment.worldcat.org/entity/work/data/800759621#Person/poll_roswitha> ; # Roswitha Poll
    schema:datePublished "1996" ;
    schema:description "The Measurement Process -- Cost-effectiveness -- List of Performance Indicators -- Structure of the Indicators -- 1. Market Penetration -- 2. Opening Hours Compared to Demand -- 3. Expert Checklists -- 4. Collection Use -- 5. Subject Collection Use -- 6. Documents Not Used -- 7. Known-Item-Search -- 8. Subject Search -- 9. Acquisition Speed -- 10. Book Processing Speed -- 11. Availability -- 12. Document Delivery Time -- 13. Interlibrary Loan Speed -- 14. Correct Answer Fill Rate -- 15. Remote Uses per Capita -- 16. User Satisfaction -- 17. User Satisfaction with Services Offered for Remote Use -- English Glossary -- French Glossary -- German Glossary -- Russian Glossary -- Spanish Glossary."@en ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/800759621> ;
    schema:genre "Government publication"@en ;
    schema:inLanguage "en" ;
    schema:isPartOf <http://worldcat.org/issn/0344-6891> ; # IFLA publications ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/609592453> ;
    schema:name "Measuring quality : international guidelines for performance measurement in academic libraries"@en ;
    schema:productID "35181577" ;
    schema:publication <http://www.worldcat.org/title/-/oclc/35181577#PublicationEvent/munchen_new_providence_n_j_k_g_saur_1996> ;
    schema:publisher <http://experiment.worldcat.org/entity/work/data/800759621#Agent/k_g_saur> ; # K.G. Saur
    schema:url <http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=757376&custom_att_2=simple_viewer> ;
    schema:workExample <http://worldcat.org/isbn/9783598218002> ;
    umbel:isLike <http://d-nb.info/947280251> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/35181577> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/800759621#Person/abad_hiraldo_ramon> # Ramon Abad Hiraldo
    a schema:Person ;
    schema:familyName "Abad Hiraldo" ;
    schema:givenName "Ramon" ;
    schema:name "Ramon Abad Hiraldo" ;
    .

<http://experiment.worldcat.org/entity/work/data/800759621#Person/poll_roswitha> # Roswitha Poll
    a schema:Person ;
    schema:familyName "Poll" ;
    schema:givenName "Roswitha" ;
    schema:name "Roswitha Poll" ;
    .

<http://experiment.worldcat.org/entity/work/data/800759621#Place/new_providence_n_j> # New Providence N.J.
    a schema:Place ;
    schema:name "New Providence N.J." ;
    .

<http://experiment.worldcat.org/entity/work/data/800759621#Topic/bibliotecas_estudios_de_utilizacion> # Bibliotecas--Estudios de utilización
    a schema:Intangible ;
    schema:name "Bibliotecas--Estudios de utilización"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/800759621#Topic/bibliotheques_administration> # Bibliothèques--Administration
    a schema:Intangible ;
    schema:name "Bibliothèques--Administration"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/800759621#Topic/bibliotheques_evaluation> # Bibliothèques--Évaluation
    a schema:Intangible ;
    schema:name "Bibliothèques--Évaluation"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/800759621#Topic/bibliotheques_universitaires_evaluation> # Bibliothèques universitaires--Évaluation
    a schema:Intangible ;
    schema:name "Bibliothèques universitaires--Évaluation"@en ;
    schema:name "Bibliothèques universitaires--Évaluation"@fr ;
    .

<http://experiment.worldcat.org/entity/work/data/800759621#Topic/biliotheques_universitaires_evaluation> # Biliothèques universitaires--Evaluation
    a schema:Intangible ;
    schema:name "Biliothèques universitaires--Evaluation"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/800759621#Topic/wetenschappelijke_bibliotheken> # Wetenschappelijke bibliotheken
    a schema:Intangible ;
    schema:name "Wetenschappelijke bibliotheken"@en ;
    .

<http://id.worldcat.org/fast/795036> # Academic libraries--Evaluation
    a schema:Intangible ;
    schema:name "Academic libraries--Evaluation"@en ;
    .

<http://viaf.org/viaf/130921713> # International Federation of Library Associations and Institutions. Section of University Libraries and Other General Research Libraries.
    a schema:Organization ;
    schema:name "International Federation of Library Associations and Institutions. Section of University Libraries and Other General Research Libraries." ;
    .

<http://viaf.org/viaf/5069863> # Peter te Boekhorst
    a schema:Person ;
    schema:birthDate "1957" ;
    schema:familyName "Boekhorst" ;
    schema:givenName "Peter te" ;
    schema:name "Peter te Boekhorst" ;
    .

<http://worldcat.org/isbn/9783598218002>
    a schema:ProductModel ;
    schema:isbn "3598218001" ;
    schema:isbn "9783598218002" ;
    .

<http://worldcat.org/issn/0344-6891> # IFLA publications ;
    a bgn:PublicationSeries ;
    schema:hasPart <http://www.worldcat.org/oclc/35181577> ; # Measuring quality : international guidelines for performance measurement in academic libraries
    schema:issn "0344-6891" ;
    schema:name "IFLA publications ;" ;
    schema:name "IFLA publications," ;
    .

<http://www.worldcat.org/oclc/609592453>
    a schema:CreativeWork ;
    rdfs:label "Measuring quality." ;
    schema:description "Online version:" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/35181577> ; # Measuring quality : international guidelines for performance measurement in academic libraries
    .

<http://www.worldcat.org/title/-/oclc/35181577>
    a genont:InformationResource, genont:ContentTypeGenericResource ;
    schema:about <http://www.worldcat.org/oclc/35181577> ; # Measuring quality : international guidelines for performance measurement in academic libraries
    schema:dateModified "2017-05-22" ;
    void:inDataset <http://purl.oclc.org/dataset/WorldCat> ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.