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Mediation in the campus community : designing and maintaining effective programs

Author: William C Warters
Publisher: San Francisco, Calif. : Jossey-Bass Publishers, ©2000.
Series: Jossey-Bass higher and adult education series.
Edition/Format:   Print book : English : 1st edView all editions and formats
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Sponsored by the Conflict Resolution Education Network "Far and away the most comprehensive guide available. Warters presents a wide range of possible program structures and provides the information  Read more...

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Document Type: Book
All Authors / Contributors: William C Warters
ISBN: 078794789X 9780787947897
OCLC Number: 702184736
Description: xvii, 283 pages : illustrations ; 27 cm.
Contents: Ch. 1. The growing need for conflict resolution strategies in higher education --
ch. 2. Why mediation makes sense for academic organizations --
ch. 3. First steps in building a program --
ch. 4. Identifying and training mediators --
ch. 5. Publicizing the program and creating referral systems --
ch. 6. Operating and maintaining the program --
ch. 7. Imlementing strategies for evaluation and feedback --
ch. 8. Expanding conflict management options beyond the mediation table.
Series Title: Jossey-Bass higher and adult education series.
Responsibility: by William C. Warters.

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"Every academic administrator will find dozens of specific ideas that will bring relief from the constant challenges of conflict. This book helps show where the conflicts come from- and how mediation Read more...

 
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