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Mediation in the campus community : designing and managing effective programs

Author: William C Warters
Publisher: San Francisco : Jossey-Bass Publishers, ©2000.
Series: Jossey-Bass higher and adult education series.
Edition/Format:   eBook : Document : English : 1st edView all editions and formats
Database:WorldCat
Summary:

This work offers a practical resource for campuses seeking effective ways to deal with tensions and conflicts. It includes a checklist for developing a successful programme, tools and strategies for  Read more...

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Genre/Form: Guides, manuels, etc
Additional Physical Format: Print version:
Warters, William C., 1959-
Mediation in the campus community.
San Francisco : Jossey-Bass Publishers, ©2000
(DLC) 99006619
(OCoLC)41528374
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: William C Warters
OCLC Number: 607439858
Reproduction Notes: Electronic reproduction. [S.l.] : HathiTrust Digital Library, 2010. MiAaHDL
Description: 1 online resource (xvii, 283 pages).
Details: Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
Contents: The growing need for conflict resolution strategies in higher education --
Why mediation makes sense for academic organizations --
First steps in building a program --
Identifying and training mediators --
Publicizing the program and creating referral systems --
Operating and maintaining the program --
Implementing strategies for evaluation and feedback --
Expanding conflict management options beyond the mediation table.
Series Title: Jossey-Bass higher and adult education series.
Responsibility: William C. Warters.

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-Far and away the most comprehensive guide available to colleges and universities, or indeed at any public institution with an active staff and an involved client base. Warters presents a wide range Read more...

 
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