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Mediation in the campus community : designing and managing effective programs

Author: William C Warters
Publisher: San Francisco : Jossey-Bass Publishers, ©2000.
Series: Jossey-Bass higher and adult education series.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

This work offers a practical resource for campuses seeking effective ways to deal with tensions and conflicts. It includes a checklist for developing a successful programme, tools and strategies for  Read more...

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Genre/Form: Guides, manuels, etc
Document Type: Book
All Authors / Contributors: William C Warters
ISBN: 078794789X 9780787947897
OCLC Number: 869070423
Notes: "CREnet, Conflict Resolution Education Network."
Http://www.loc.gov/catdir/toc/onix07/99006619.html.
Description: xvii, 283 p. ; 28 cm.
Contents: The growing need for conflict resolution strategies in higher education --
Why mediation makes sense for academic organizations --
First steps in building a program --
Identifying and training mediators --
Publicizing the program and creating referral systems --
Operating and maintaining the program --
Implementing strategies for evaluation and feedback --
Expanding conflict management options beyond the mediation table.
Series Title: Jossey-Bass higher and adult education series.
Responsibility: William C. Warters.

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-Far and away the most comprehensive guide available to colleges and universities, or indeed at any public institution with an active staff and an involved client base. Warters presents a wide range Read more...

 
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