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Mediation in the campus community : designing and managing effective programs

Author: William C Warters
Publisher: San Francisco : Jossey-Bass Publ., 2000.
Series: The Jossey-Bass higher and adult education series
Edition/Format:   Print book : English : 1. edView all editions and formats
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Sponsored by the Conflict Resolution Education Network "Far and away the most comprehensive guide available. Warters presents a wide range of possible program structures and provides the information  Read more...

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Document Type: Book
All Authors / Contributors: William C Warters
ISBN: 078794789X 9780787947897
OCLC Number: 916973412
Description: XVII, 283 Seiten.
Contents: The Growing Need for Conflict Resolution Strategies in Higher Education. Why Mediation Makes Sense for Academic Organizations. First Steps in Building a Program. Identifying and Training Mediators. Publicizing the Program and Creating Referral Systems. Operating and Maintaining the Program. Implementing Strategies for Evaluation and Feedback. Expanding Conflict Management Options Beyond the Mediation Table. Resources, Forms, and Documents. Appendix A. Statements of Purpose for Conflict Resolution Programs. Appendix B. Goals and Objectives Planning Document. Appendix C. Job Descriptons for Program Personnel. Appendix D. Traineed Nomination Form. Appendix E. Volunteer Mediator Application Form. Appendix F. Mediator Performance Evaluation Sheet. Appendix G. Role Play Practice Guidelines. Appendix H. Scripts for Role Play Practice. Appendix I. Annotated List of Specialized Resources for Campus Mediation Training. Appendix J. Resolution Agreement for a Rental Dispute. Appendix K. Workshop Outline for Introductory Mediation Training. Appendix L. A Mediation Referral Guide for Residential Assistants. Appendix M. Case Referral Follow-up Form. Appendix N. "Agreement to Mediate" Forms. Appendix O. Information Sheet for Parties Preparing for Mediation. Appendix P. Procedural Summary of the Case Management Process. Appendix Q. Blank Mediation Agreement Form. Appendix R. Post-Mediation Report Form. Appendix S. Standards of Practice for Campus Mediators. Appendix T. Mediation Follow-up Form.
Series Title: The Jossey-Bass higher and adult education series
Responsibility: William C. Warters.

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"Far and away the most comprehensive guide available to collegesand universities, or indeed at any public institution with anactive staff and an involved client base. Warters presents a widerange of Read more...

 
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