skip to content
The mediation process : practical strategies for resolving conflict Preview this item
ClosePreview this item
Checking...

The mediation process : practical strategies for resolving conflict

Author: Christopher W Moore
Publisher: San Francisco : Jossey-Bass, 1986.
Series: Jossey-Bass social and behavioral science series.
Edition/Format:   Book : English : 1st edView all editions and formats
Database:WorldCat
Summary:

Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in effective dispute resolution strategies.

Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Additional Physical Format: Online version:
Moore, Christopher W., 1947-
Mediation process.
San Francisco : Jossey-Bass, 1986
(OCoLC)647102176
Document Type: Book
All Authors / Contributors: Christopher W Moore
ISBN: 0875896731 9780875896731
OCLC Number: 12978674
Description: xxii, 348 p. : ill. ; 24 cm.
Contents: Part one: Understanding dispute resolution and mediation --
Approaches to managing and resolving conflict --
How mediation works --
Part two: Laying the groundwork for effective mediation --
Initial contacts with the disputing parties --
Selecting a strategy to guide mediation --
Collecting and analyzing background information --
Designing a detailed plan for mediation --
Building trust and cooperation --
Part three: Conducting productive mediation --
Beginning the mediation session --
Defining issues and setting an agenda --
Uncovering hidden interests of the disputing parties --
Generating options for settlement --
Part four: Reaching a settlement --
Assessing options for settlement --
Final bargaining --
Achieving formal settlement --
Strategies for dealing with special situations --
Conclusion --
Resource A: Code of professional conduct --
Resource B: Sample contact letter --
Resource C: Sample waiver and consent form --
Resource D: Sample agreements.
Series Title: Jossey-Bass social and behavioral science series.
Responsibility: Christopher W. Moore.
More information:

Reviews

Editorial reviews

Publisher Synopsis

Destined to become the standard work for practitioners and students of the mediation process.''

 
User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

All user tags (1)

View most popular tags as: tag list | tag cloud

Similar Items

Related Subjects:(6)

User lists with this item (3)

Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


<http://www.worldcat.org/oclc/12978674>
library:oclcnum"12978674"
library:placeOfPublication
library:placeOfPublication
owl:sameAs<info:oclcnum/12978674>
rdf:typeschema:Book
schema:about
schema:about
schema:about
schema:about
schema:about
schema:about
schema:about
schema:about
schema:about
schema:bookEdition"1st ed."
schema:creator
schema:datePublished"1986"
schema:description"Part one: Understanding dispute resolution and mediation -- Approaches to managing and resolving conflict -- How mediation works -- Part two: Laying the groundwork for effective mediation -- Initial contacts with the disputing parties -- Selecting a strategy to guide mediation -- Collecting and analyzing background information -- Designing a detailed plan for mediation -- Building trust and cooperation -- Part three: Conducting productive mediation -- Beginning the mediation session -- Defining issues and setting an agenda -- Uncovering hidden interests of the disputing parties -- Generating options for settlement -- Part four: Reaching a settlement -- Assessing options for settlement -- Final bargaining -- Achieving formal settlement -- Strategies for dealing with special situations -- Conclusion -- Resource A: Code of professional conduct -- Resource B: Sample contact letter -- Resource C: Sample waiver and consent form -- Resource D: Sample agreements."@en
schema:exampleOfWork<http://worldcat.org/entity/work/id/796545706>
schema:inLanguage"en"
schema:name"The mediation process : practical strategies for resolving conflict"@en
schema:numberOfPages"348"
schema:publisher
schema:url
schema:workExample

Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.