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Genre/Form: Guides, manuels, etc
Cas, Études de
Document Type: Book
All Authors / Contributors: Laurence Boulle; Michael T Colatrella; Anthony P Picchioni; LexisNexis (Firme)
ISBN: 9781422406670 1422406679
OCLC Number: 502910444
Description: xxviii, 375 p
Contents: Introduction to learning mediation skills and techniques --
Establishing the foundation : introductions, intake, screening & preparation --
Maintaining a favorable climate --
Managing the mediation process --
Assisting the communication process --
Managing conflict from crisis to opportunity --
Facilitating the negotiations --
Encouraging settlement --
Variations in the mediation process --
Special issues in mediation --
Avoiding mediator traps --
Becoming a mediator, careers in mediation and establishing a private mediation practice.
Responsibility: Laurence Boulle, Michael T. Colatrella, Anthony P. Picchioni.

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Linked Data


Primary Entity

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   schema:copyrightYear "2008" ;
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