skip to content
Messages : the Communication Skills Book. Preview this item
ClosePreview this item
Checking...

Messages : the Communication Skills Book.

Author: Matthew McKay; Martha Davis; Patrick Fanning
Publisher: Oakland : New Harbinger Publications, 2009.
Edition/Format:   eBook : Document : English : 3rd edView all editions and formats
Summary:
The classic, best-selling communication skills book, Messages, helps readers build their communication skills in all areas of life. This guide helps readers become adept in active listening, reading body language, identifying communication styles, conflict resolution, public speaking, and more.
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

Find a copy online

Links to this item

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Electronic books
Additional Physical Format: Print version:
McKay, Matthew.
Messages : The Communication Skills Book.
Oakland : New Harbinger Publications, ©2009
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Matthew McKay; Martha Davis; Patrick Fanning
ISBN: 9781608820948 1608820947
OCLC Number: 784883485
Notes: If You Are the Interviewer.
Description: 1 online resource (451 pages)
Contents: Introduction; Basic Skills; Listening; Real Vs. Pseudo Listening; Blocks to Listening; Assessing Your Listening Blocks; Four Steps to Effective Listening; Total Listening; Listening for Couples; Self-Disclosure; Rewards of Self-Disclosure; Blocks to Self-Disclosure; Optimal Levels of Self-Disclosure; Assessing Your Self-Disclosure; Practice in Self-Disclosure; Expressing; The Four Kinds of Expression; Whole Messages; Contaminated Messages; Preparing Your Message; Practicing Whole Messages; Rules for Effective Expression; Advanced Skills; Body Language; Body Movements. Spatial RelationshipsParalanguage and Metamessages; The Elements of Paralanguage; Changing Your Paralanguage; Metamessages; Coping with Metamessages; Hidden Agendas; The Eight Agendas; Purpose of the Agendas; Transactional Analysis; Parent, Child, and Adult Messages; Analyzing Your Communications; Kinds of Transactions; Keeping Your Communications Clean; Clarifying Language; Understanding a Model; Challenging the Limits of a Model; Challenging Distortions in a Model; Some Final Clarifications; Conflict Skills; Assertiveness Training; Your Legitimate Rights; Three Communication Styles. Identifying Communication StylesYour Assertiveness Goals; Assertive Expression; Assertive Listening; Combining Assertive Expression and Listening; Responding to Criticism; Special Assertive Strategies; Assertiveness Skills Practice; Fair Fighting; Unfair Fighting; Identifying Unfair Fighting Styles; Fair Fighting; Fair Fight Rules; Your Script for Change; Validation Strategies; What Is Validation?; Why Does Validation Work?; What Validation Is Not; Components of Validation; Successful Validating Strategies; The Power of Validation; Negotiation; Four Stages of Negotiation. Dealing with ConflictRules of Principled Negotiation; When the Going Gets Tough; Social Skills; Prejudgment; Prejudgment Traps; Stereotypes; Approval and Disapproval in Prejudgment; Parataxic Distortions; Perpetuating Illusions; Clarifying First Impressions; Making Contact; Fear of Strangers; Guidelines for Making Contact; The Art of Conversation; Putting It All Together; Family Skills; Couples Skills; What Makes a Good Relationship?; Schemas; Couples Systems; Keeping Your Relationship Strong; Communicating with Children; Listening; Expressing; Joint Problem Solving; When to Let Go. When You Have to Say NoThe Point Is ... ; Family Communications; Family Communication Disorders; Family Pathology; Family Systems; How to Keep Family Communications Healthy; Public Skills; Influencing Others; Ineffective Strategies for Influencing Change; Effective Strategies for Influencing Others; Your Plan for Influencing Change; Lisa's Plan for Influencing Change; Public Speaking; Defining Your Purpose; Outlining the Subject; Presentation; Organization; Audience Analysis; Style; Supporting Materials; The Outline; Delivery; Dealing with Stage Fright; Interviewing; Clarifying What You Want.

Abstract:

The classic, best-selling communication skills book, Messages, helps readers build their communication skills in all areas of life. This guide helps readers become adept in active listening, reading body language, identifying communication styles, conflict resolution, public speaking, and more.

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.

Similar Items

Related Subjects:(1)

User lists with this item (1)

Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/784883485> # Messages : the Communication Skills Book.
    a schema:MediaObject, schema:CreativeWork, schema:Book ;
    library:oclcnum "784883485" ;
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/cau> ;
    library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/49085266#Place/oakland> ; # Oakland
    schema:about <http://dewey.info/class/302.2/e22/> ;
    schema:about <http://id.worldcat.org/fast/869952> ; # Communication
    schema:bookEdition "3rd ed." ;
    schema:bookFormat schema:EBook ;
    schema:contributor <http://viaf.org/viaf/18058612> ; # Patrick Fanning
    schema:contributor <http://viaf.org/viaf/101695238> ; # Martha Davis
    schema:creator <http://viaf.org/viaf/73912290> ; # Matthew McKay
    schema:datePublished "2009" ;
    schema:description "Introduction; Basic Skills; Listening; Real Vs. Pseudo Listening; Blocks to Listening; Assessing Your Listening Blocks; Four Steps to Effective Listening; Total Listening; Listening for Couples; Self-Disclosure; Rewards of Self-Disclosure; Blocks to Self-Disclosure; Optimal Levels of Self-Disclosure; Assessing Your Self-Disclosure; Practice in Self-Disclosure; Expressing; The Four Kinds of Expression; Whole Messages; Contaminated Messages; Preparing Your Message; Practicing Whole Messages; Rules for Effective Expression; Advanced Skills; Body Language; Body Movements."@en ;
    schema:description "The classic, best-selling communication skills book, Messages, helps readers build their communication skills in all areas of life. This guide helps readers become adept in active listening, reading body language, identifying communication styles, conflict resolution, public speaking, and more."@en ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/49085266> ;
    schema:genre "Electronic books"@en ;
    schema:inLanguage "en" ;
    schema:isSimilarTo <http://worldcat.org/entity/work/data/49085266#CreativeWork/messages_the_communication_skills_book> ;
    schema:name "Messages : the Communication Skills Book."@en ;
    schema:productID "784883485" ;
    schema:publication <http://www.worldcat.org/title/-/oclc/784883485#PublicationEvent/oakland_new_harbinger_publications_2009> ;
    schema:publisher <http://experiment.worldcat.org/entity/work/data/49085266#Agent/new_harbinger_publications> ; # New Harbinger Publications
    schema:url <http://www.books24x7.com/marc.asp?bookid=46515> ;
    schema:workExample <http://worldcat.org/isbn/9781608820948> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/784883485> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/49085266#Agent/new_harbinger_publications> # New Harbinger Publications
    a bgn:Agent ;
    schema:name "New Harbinger Publications" ;
    .

<http://id.worldcat.org/fast/869952> # Communication
    a schema:Intangible ;
    schema:name "Communication"@en ;
    .

<http://viaf.org/viaf/101695238> # Martha Davis
    a schema:Person ;
    schema:familyName "Davis" ;
    schema:givenName "Martha" ;
    schema:name "Martha Davis" ;
    .

<http://viaf.org/viaf/18058612> # Patrick Fanning
    a schema:Person ;
    schema:familyName "Fanning" ;
    schema:givenName "Patrick" ;
    schema:name "Patrick Fanning" ;
    .

<http://viaf.org/viaf/73912290> # Matthew McKay
    a schema:Person ;
    schema:familyName "McKay" ;
    schema:givenName "Matthew" ;
    schema:name "Matthew McKay" ;
    .

<http://worldcat.org/entity/work/data/49085266#CreativeWork/messages_the_communication_skills_book>
    a schema:CreativeWork ;
    rdfs:label "Messages : The Communication Skills Book." ;
    schema:description "Print version:" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/784883485> ; # Messages : the Communication Skills Book.
    .

<http://worldcat.org/isbn/9781608820948>
    a schema:ProductModel ;
    schema:isbn "1608820947" ;
    schema:isbn "9781608820948" ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.