skip to content
Metrics for IT service management Preview this item
ClosePreview this item
Checking...

Metrics for IT service management

Author: Peter Brooks, (Business consultant)
Publisher: Zaltbommel [Netherlands] : Van Haren Publishing, [2006]
Series: Best practice.
Edition/Format:   Print book : English : First editionView all editions and formats
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Document Type: Book
All Authors / Contributors: Peter Brooks, (Business consultant)
ISBN: 9789077212691 9077212698
OCLC Number: 75327768
Description: 202 pages : illustrations ; 24 cm.
Series Title: Best practice.
Responsibility: Peter Brooks.

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/75327768> # Metrics for IT service management
    a schema:Book, schema:CreativeWork ;
    library:oclcnum "75327768" ;
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/ne> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/tecnologia_de_la_informacion_administracion> ; # Tecnología de la información--Administración
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/gestion_de_la_qualite> ; # Gestion de la qualité
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/reseaux_informatiques> ; # Réseaux informatiques
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/tecnologia_de_informacion_control_de_calidad_normas> ; # Tecnología de información--Control de calidad--Normas
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/ledningsinformationssystem> ; # Ledningsinformationssystem
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/informationsteknik_management> ; # Informationsteknik--management
    schema:about <http://id.worldcat.org/fast/973112> ; # Information technology--Management
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/controle_de_qualite> ; # Contrôle de qualité
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/informatietechnologie> ; # Informatietechnologie
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/dienstverlening> ; # Dienstverlening
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/informationstechnik> ; # Informationstechnik
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/ondersteuning> ; # Ondersteuning
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/management> ; # Management
    schema:about <http://dewey.info/class/004.0684/e23/> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/service_a_la_clientele> ; # Service à la clientèle
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/information_technology_quality_control_standards> ; # Information technology--Quality control--Standards
    schema:about <http://id.loc.gov/authorities/subjects/sh2008006980> ; # Information technology--Management
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/technologies_de_l_information_et_de_la_communication> ; # Technologies de l'information et de la communication
    schema:about <http://experiment.worldcat.org/entity/work/data/61396919#Topic/dienstleistung> ; # Dienstleistung
    schema:author <http://viaf.org/viaf/283265232> ; # (Business consultant) Peter Brooks
    schema:bookEdition "First edition." ;
    schema:bookFormat bgn:PrintBook ;
    schema:datePublished "2006" ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/61396919> ;
    schema:inLanguage "en" ;
    schema:isPartOf <http://experiment.worldcat.org/entity/work/data/61396919#Series/best_practice> ; # Best practice.
    schema:name "Metrics for IT service management"@en ;
    schema:productID "75327768" ;
    schema:workExample <http://worldcat.org/isbn/9789077212691> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/75327768> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/61396919#Series/best_practice> # Best practice.
    a bgn:PublicationSeries ;
    schema:hasPart <http://www.worldcat.org/oclc/75327768> ; # Metrics for IT service management
    schema:name "Best practice." ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/controle_de_qualite> # Contrôle de qualité
    a schema:Intangible ;
    schema:name "Contrôle de qualité"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/gestion_de_la_qualite> # Gestion de la qualité
    a schema:Intangible ;
    schema:name "Gestion de la qualité"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/informatietechnologie> # Informatietechnologie
    a schema:Intangible ;
    schema:name "Informatietechnologie"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/information_technology_quality_control_standards> # Information technology--Quality control--Standards
    a schema:Intangible ;
    schema:hasPart <http://id.loc.gov/authorities/subjects/sh87002293> ;
    schema:name "Information technology--Quality control--Standards"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/informationstechnik> # Informationstechnik
    a schema:Intangible ;
    schema:name "Informationstechnik"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/informationsteknik_management> # Informationsteknik--management
    a schema:Intangible ;
    schema:name "Informationsteknik--management"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/ledningsinformationssystem> # Ledningsinformationssystem
    a schema:Intangible ;
    schema:name "Ledningsinformationssystem"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/reseaux_informatiques> # Réseaux informatiques
    a schema:Intangible ;
    schema:name "Réseaux informatiques"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/service_a_la_clientele> # Service à la clientèle
    a schema:Intangible ;
    schema:name "Service à la clientèle"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/technologies_de_l_information_et_de_la_communication> # Technologies de l'information et de la communication
    a schema:Intangible ;
    schema:name "Technologies de l'information et de la communication"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/tecnologia_de_informacion_control_de_calidad_normas> # Tecnología de información--Control de calidad--Normas
    a schema:Intangible ;
    schema:name "Tecnología de información--Control de calidad--Normas"@en ;
    .

<http://experiment.worldcat.org/entity/work/data/61396919#Topic/tecnologia_de_la_informacion_administracion> # Tecnología de la información--Administración
    a schema:Intangible ;
    schema:name "Tecnología de la información--Administración"@en ;
    .

<http://id.loc.gov/authorities/subjects/sh2008006980> # Information technology--Management
    a schema:Intangible ;
    schema:name "Information technology--Management"@en ;
    .

<http://id.worldcat.org/fast/973112> # Information technology--Management
    a schema:Intangible ;
    schema:hasPart <http://id.loc.gov/authorities/subjects/sh2008006980> ; # Information technology--Management
    schema:name "Information technology--Management"@en ;
    .

<http://viaf.org/viaf/283265232> # (Business consultant) Peter Brooks
    a schema:Person ;
    schema:familyName "Brooks" ;
    schema:givenName "Peter" ;
    schema:name "(Business consultant) Peter Brooks" ;
    .

<http://worldcat.org/isbn/9789077212691>
    a schema:ProductModel ;
    schema:isbn "9077212698" ;
    schema:isbn "9789077212691" ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.