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Ministry of hospital chaplains : patient satisfaction

Author: Larry VandeCreek; Marjorie A Lyon
Publisher: New York : Haworth Pastoral Press, ©1997.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Larry VandeCreek; Marjorie A Lyon
ISBN: 0789003570 9780789003577
OCLC Number: 37426248
Description: xiv, 64 pages ; 23 cm
Contents: Contents Preface * Introduction * A Perspective on Patient Satisfaction * Background on the Patient Satisfaction Instrument and the Current Data Bank * How Can the Results Be Maximized? * Patient Satisfaction with the Ministry of Hospital Chaplains * Characteristics of Pastoral Care That Contribute to Better Patient Outcomes (From the Patients' Viewpoint) * What Have We Learned? * So What? Implications for Hospital Pastoral Care * How Can You Use the PSI? * Bibliography * Appendix: Weighted Mean Scores * Index
Responsibility: Larry VandeCreek, Marjorie A. Lyon.

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