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Museum Volunteers: A Discussion of Challenges Facing Managers in the Cultural and Heritage Sectors
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Museum Volunteers: A Discussion of Challenges Facing Managers in the Cultural and Heritage Sectors

Autor: Deborah Edwards Afiliação: Senior Research Fellow, Urban Tourism, University of Technology Sydney, New South Wales, Australia.; Margaret Graham Afiliação: Research Fellow, Moffat Centre for Travel and Tourism Business Development, Caledonian University, Scotland.
Edição/Formato Artigo Artigo : Inglês
Publicação:Australian Journal on Volunteering, v11 n1 (2006): [19]-27
Base de Dados:Informit Humanities & Social Sciences Collection
Resumo:
In a context of change volunteers undertake a diverse range of roles that although work related satisfy a range of evolving instrumental expectations. Although it is accepted that volunteers are critically important to cultural attractions like museums, research is limited in this field. A review of articles covering a wide range of volunteering in the wider voluntary sector worldwide has identified common  Ler mais...
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Tipo de Documento: Artigo
Todos os Autores / Contribuintes: Deborah Edwards Afiliação: Senior Research Fellow, Urban Tourism, University of Technology Sydney, New South Wales, Australia.; Margaret Graham Afiliação: Research Fellow, Moffat Centre for Travel and Tourism Business Development, Caledonian University, Scotland.
ISSN:1325-8362
Nota do Idioma: English
Idenficador Único: 4808852307
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Resumo:

In a context of change volunteers undertake a diverse range of roles that although work related satisfy a range of evolving instrumental expectations. Although it is accepted that volunteers are critically important to cultural attractions like museums, research is limited in this field. A review of articles covering a wide range of volunteering in the wider voluntary sector worldwide has identified common organisational challenges that present dilemmas for organisations that utilise volunteers. These challenges include developing a wider interest in volunteering through recruiting, retaining, motivating and managing them. In order to meet this challenge in the cultural attraction sector we need to understand more about volunteers, their motivations and changing lifestyles, the next generation and career development, personal and social development and their expectations. This paper will consider these issues and the implications they may have for the future development of volunteers in the context of museums as both civic institutions and cultural tourist attractions.

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