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My secret life on the McJob : lessons from behind the counter guaranteed to supersize any management style Preview this item
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My secret life on the McJob : lessons from behind the counter guaranteed to supersize any management style

Author: Jerry M Newman
Publisher: New York : McGraw-Hill, ©2007.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
"Once upon a time a Ph. D. went to work at Mickey D's. And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume business with  Read more...
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Details

Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Jerry M Newman
ISBN: 0071473653 9780071473651
OCLC Number: 85846037
Notes: Includes index.
Description: 203 pages ; 24 cm
Contents: Acknowledgments --
Introduction : Would you like fries with that condom? --
1. The rules of the game --
2. The McJob isn't McEasy --
3. The great cheese wars and other culture tales from behind the counter --
4. Will work for Whoppers! --
5. Training the utterly confused --
6. Diversity, discrimination, and lap dancing --
7. I blame it on Henry Ford --
8. Reflections on fast food --
Index.
Responsibility: Jerry M. Newman.

Abstract:

Aims to deliver solutions for most of the pressing management issues. This title features accounts of good and bad leadership in adverse conditions, as well as motivational, training, and  Read more...
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"Jerry Newman offers entertaining anecdotes and wonderful descriptions of the personalities working at every station of responsibility...Unusual for a business book offering management advice, My Read more...

 
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