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Mystery shopping

Author: James M Poynter
Publisher: Denver, Colo. : Leromi, 2002.
Edition/Format:   Print book : English : 4th edView all editions and formats
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Document Type: Book
All Authors / Contributors: James M Poynter
ISBN: 0971358540 9780971358546
OCLC Number: 49808096
Description: xviii, 196 pages : illustrations ; 23 cm
Contents: What is mystery shopping? --
Financial and related matters --
What a shopper actually does --
Tools of the trade --
Getting the job of mystery shopper --
North America's mystery shopping companies --
Working with multiple mystery shopping companies --
Starting your own mystery shopping company --
Related jobs --
The ten-step process for making top money.
Responsibility: Jim Poynter.

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