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The next phase of total quality management : TQM II and the focus on profitability

Author: Robert E Stein
Publisher: New York : Dekker, ©1994.
Series: Quality and reliability, 42.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Explains total quality management II (TQM II) which extends the fundamental principles of current TQM approaches and alters the focal mechanisms of traditional methods to create a hybrid strategy  Read more...

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Additional Physical Format: Online version:
Stein, Robert E., 1949-
Next phase of total quality management.
New York : Dekker, ©1994
(OCoLC)624412002
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Robert E Stein
ISBN: 082479110X 9780824791100
OCLC Number: 28495853
Description: xi, 232 pages : illustrations ; 24 cm.
Contents: 1. Introducing the TQM II Concept --
2. Creating the Process of "Continuous Profit Improvement" --
3. Dealing With the Physical Environment --
4. Analyzing Policy Constraints --
5. Correcting the Decision Process --
6. Beyond Just-In-Time --
7. The Attributes of TQM II --
8. Developing the TQM II Infrastructure --
9. Product/Process Design --
10. Statistical Process Control (SPC) --
11. Implementing SPC for Quality and Profit --
12. Design of Experiments (DOE) --
13. TQM II Implementation --
14. Facing the Strategic Issues --
Appendix: Normal Table and F Table.
Series Title: Quality and reliability, 42.
Responsibility: Robert E. Stein.

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