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The nurse's etiquette advantage : how professional etiquette can advance your nursing career

Author: Kathleen Deska Pagana; Sigma Theta Tau International,
Publisher: Indianapolis, IN : Sigma Theta Tau International, Honor Society of Nursing, [2015] ©2015
Edition/Format:   Print book : English : Second editionView all editions and formats
Database:WorldCat
Summary:
Professional etiquette reaches far beyond which fork to use at a formal dinner. In fact, from handling business meetings to using smart devices to cultivating one's career, professional etiquette is critical to personal and professional success for everyone from new graduates to seasoned nurses. This updated edition will prepare nurses handle awkward and challenging situations. This preparation will increase the  Read more...
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Document Type: Book
All Authors / Contributors: Kathleen Deska Pagana; Sigma Theta Tau International,
ISBN: 9781940446141 1940446147
OCLC Number: 905970329
Description: xvii, 315 pages : illustrations (some color) ; 22 cm
Contents: 1. Making your acquaintance --
Introductions --
Elevator pitch --
Shaking hands --
Remembering names --
Business cards --
2. When talk's not cheap --
Conversational topics --
The art of small talk --
Networking --
Generational differences in communication --
Mentoring --
Name tags --
Communicating with a person with a disability --
Nurse-to-nurse collaboration --
Nurse-to-physician collaboration --
The patient experience --
3. Appearances are (almost) everything --
Professional clothing --
Dressing in the clinical setting --
Body language --
4. Interviewing --
Preparing for the interview --
Professionalism during the interview --
Interview dos and don'ts --
After-interview professionalism --
Phone interviews --
5. Meetings still matter --
Planning and preparation --
Reasons to not have a meeting --
Chairperson etiquette --
Introductions and seating --
Follow-up actions --
Serving food and refreshments --
Virtual meetings --
6. Communication technology --
Email etiquette --
Telephone and speakerphone etiquette --
Cell-phone etiquette --
Text messsaging etiquette --
Fax machine courtesy --
7. Avoiding blunders with social media --
Social media overview --
Complying with HIPAA on social media --
Facebook --
Twitter --
Google Plus --
LinkedIn --
Instagram --
Pinterest --
Blogging --
8. Mingling amongst the cocktail set --
Greetings and courtesy --
Small tallk --
Alcoholic beverages and hors d'oeuvres --
Wine service --
Beer drinking --
Tasteful toasting --
9. How dining etiquette and business success go hand in hand --
Place settings and dining utensils --
Bread and butter --
Soup and salad --
The main course --
Paying the bill --
International considerations --
10. Thank-you notes and business letters --
Memos --
11. Jet setting to success --
Packing with precision --
Air travel --
Car travel --
Hotels --
12. Going global --
Basic preparations --
Making introductions --
Conversations and networking --
Dining and drinking etiquette --
Gift giving --
Social taboos --
Travel safety --
Test your knowledge.
Responsibility: by Kathleen D. Pagana, PhD, RN.

Abstract:

Professional etiquette reaches far beyond which fork to use at a formal dinner. In fact, from handling business meetings to using smart devices to cultivating one's career, professional etiquette is critical to personal and professional success for everyone from new graduates to seasoned nurses. This updated edition will prepare nurses handle awkward and challenging situations. This preparation will increase the reader's confidence, enhance their reputation, and focus their career aspirations. Using a conversational Q&A format, author Kathleen D. Pagana provides readers with the tools they need to become a polished, confident professional. This book will help readers: Interact with everyone from executives to subordinates with grace and confidence, regardless of the setting or situation, interview successfully for a new job or position, manage or moderate productive meetings, manage their online and social media interactions safely and professionally, dine with confidence in any business or social setting, thrive, not just survive, in culturally diverse interactions and increase their comfort and confidence with business travel. -- Provided by publisher.

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