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Objectif client : les 7 clés d'une expérience client réussie

Author: Bill Price; David Jaffe; Laurence Nicolaïeff; Jacques-Antoine Granjon
Publisher: [Montreuil] : Pearson France, cop. 2015.
Edition/Format:   Print book : FrenchView all editions and formats
Database:WorldCat
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Document Type: Book
All Authors / Contributors: Bill Price; David Jaffe; Laurence Nicolaïeff; Jacques-Antoine Granjon
ISBN: 9782744066368 2744066362
OCLC Number: 912913799
Description: 1 vol. (XX-299 p.) : ill. ; 24 cm.
Responsibility: Bill Price & David Jaffe ; traduit de l'anglais (États-Unis) par Laurence Nicolaieff ; [préface à l'édition française de Jacques-Antoine Granjon,...].
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