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Observing the user experience : a practitioner's guide to user research

Autor Mike Kuniavsky
Vydavatel: San Francisco, CA : Morgan Kaufmann Publishers, ©2003.
Edice: Morgan Kaufmann series in interactive technologies.
Vydání/formát:   book_printbook : EnglishZobrazit všechny vydání a formáty
Databáze:WorldCat
Shrnutí:
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.
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Detaily

Typ materiálu: Internetový zdroj
Typ dokumentu: Book, Internet Resource
Všichni autoři/tvůrci: Mike Kuniavsky
ISBN: 1558609237 9781558609235
OCLC číslo: 52180723
Popis: xvi, 560 pages : illustrations ; 24 cm.
Obsahy: Part I: Why research is good and how it fits into product development. Typhoon : a fable --
Do a usability test now! --
Balancing needs through iterative development --
The user experience. Part II: User experience research techniques. The research plan --
Universal tools : recruiting and interviewing --
User profiles --
Contextual inquiry, task analysis, card sorting --
Focus groups --
Usability tests --
Surveys --
Ongoing relationships --
Log files and customer support --
Competitive research --
Others' hard work : published information and consultants --
Emerging techniques. Part III: Communicating results. Reports and presentations --
Creating a user-centered corporate culture. Appendices. The budget research lab --
Common survey questions --
Observer instructions.
Název edice: Morgan Kaufmann series in interactive technologies.
Odpovědnost: Mike Kuniavsky.
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You'll like Mike Kuniavsky's broad selection of practical user research methods--presented clearly and usably. And you'll like his timing too: while recent books focus on the whys of user experience, Přečíst více...

 
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