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Observing the user experience : a practitioner's guide to user research

著者: Mike Kuniavsky
出版: San Francisco, CA : Morgan Kaufmann Publishers, ©2003.
シリーズ: Morgan Kaufmann series in interactive technologies.
エディション/フォーマット:   book_printbook : Englishすべてのエディションとフォーマットを見る
データベース:WorldCat
概要:
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.
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資料の種類: インターネット資料
ドキュメントの種類: 図書, インターネットリソース
すべての著者/寄与者: Mike Kuniavsky
ISBN: 1558609237 9781558609235
OCLC No.: 52180723
物理形態: xvi, 560 pages : illustrations ; 24 cm.
コンテンツ: Part I: Why research is good and how it fits into product development. Typhoon : a fable --
Do a usability test now! --
Balancing needs through iterative development --
The user experience. Part II: User experience research techniques. The research plan --
Universal tools : recruiting and interviewing --
User profiles --
Contextual inquiry, task analysis, card sorting --
Focus groups --
Usability tests --
Surveys --
Ongoing relationships --
Log files and customer support --
Competitive research --
Others' hard work : published information and consultants --
Emerging techniques. Part III: Communicating results. Reports and presentations --
Creating a user-centered corporate culture. Appendices. The budget research lab --
Common survey questions --
Observer instructions.
シリーズタイトル: Morgan Kaufmann series in interactive technologies.
責任者: Mike Kuniavsky.
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概要:

The gap between designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. This book helps you bridge that gap to understand  続きを読む

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You'll like Mike Kuniavsky's broad selection of practical user research methods--presented clearly and usably. And you'll like his timing too: while recent books focus on the whys of user experience, 続きを読む

 
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