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Observing the user experience : a practitioner's guide to user research

著者: Mike Kuniavsky
出版商: San Francisco, CA : Morgan Kaufmann Publishers, ©2003.
丛书: Morgan Kaufmann series in interactive technologies.
版本/格式:   打印图书 : 英语查看所有的版本和格式
提要:
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.
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材料类型: 互联网资源
文档类型 图书, 互联网资源
所有的著者/提供者: Mike Kuniavsky
ISBN: 1558609237 9781558609235
OCLC号码: 52180723
描述: xvi, 560 pages : illustrations ; 24 cm.
内容: Part I: Why research is good and how it fits into product development. Typhoon : a fable --
Do a usability test now! --
Balancing needs through iterative development --
The user experience. Part II: User experience research techniques. The research plan --
Universal tools : recruiting and interviewing --
User profiles --
Contextual inquiry, task analysis, card sorting --
Focus groups --
Usability tests --
Surveys --
Ongoing relationships --
Log files and customer support --
Competitive research --
Others' hard work : published information and consultants --
Emerging techniques. Part III: Communicating results. Reports and presentations --
Creating a user-centered corporate culture. Appendices. The budget research lab --
Common survey questions --
Observer instructions.
丛书名: Morgan Kaufmann series in interactive technologies.
责任: Mike Kuniavsky.
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The gap between designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. This book helps you bridge that gap to understand  再读一些...

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"The no-nonsense approach includes guidelines, tables for estimating costs, and plenty of detailed practical advice. Simply written, well-structured and highly informative. Don't leave home without 再读一些...

 
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