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Occupational Strain and Efficacy in Human Service Workers : When the Rescuer Becomes the Victim

Author: Maureen F Dollard; Helen R Winefield; Anthony H Winefield
Publisher: Dordrecht : Springer Netherlands, 2001.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Workers in the human services face some of society's most challenging situations every day. Poverty, violence, mental illness, addiction and self-harm - experienced on an intimate scale - are all part of an expected routine along with constant administrative and technical workloads. Human service workers' decisions affect the lives of some of society's most disadvantaged: children, poor, the aged and those in secure  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Maureen F Dollard; Helen R Winefield; Anthony H Winefield
ISBN: 9789401007467 9401007462
OCLC Number: 851366059
Description: 1 online resource (vii, 235 pages)
Contents: 1 The Problem, The Organisation, The Context --
2 Occupational Strain and Efficacy: Costs, Theory, and Intervention --
3 Views of the Research Reference Group --
4 Stress Leave and Return to Work --
5 The Philosophy, Practice and Work Experience of Managers and Supervisors --
6 An Organisational Survey of Human Service Workers: Method --
7 An Organisational Survey of Human Service Workers: Results --
8 Discussion --
9 Workplace Stress Prevention --
Summary --
Appendices --
References.
Responsibility: by Maureen F. Dollard, Helen R. Winefield, Anthony H. Winefield.

Abstract:

managers and staffto be more aware of their role in preventing strain, contributing to strain, and managing strain; managers to know ofand use a range of resources to assist them with occupational  Read more...

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`This book gives an in-depth view on job strain and its negative consequences in human services jobs that is firmly based on a unique blend of case material and survey data.' Prof. Wilmar Read more...

 
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