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|All Authors / Contributors:||
Jonathan Sutherland; Diane Sutherland
|Contents:||Q301 Manage own performance in a business environment Q303 Work in a business environment Q302 Evaluate and improve own performance in business environment Q309 Communicate in a business environment Q328 Deliver, monitor and evaluate customer services to internal customers Q329 Deliver, monitor and evaluate customer services to external customers Q318 Analyse and report data Q322 Plan and organise meetings Q312 Design and produce documents in a business environment Q305 Work with other people in a business environment|
|Responsibility:||by John Sutherland, Diane Sutherland.|