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On-scene guide for crisis negotiators

Author: Frederick J Lanceley
Publisher: Boca Raton, Fla. : CRC Press, ©2003.
Edition/Format:   eBook : Document : English : 2nd edView all editions and formats
Database:WorldCat
Summary:

Offers practical advice regarding the theory, procedures, and techniques of crisis and suicide intervention and hostage negotiation. This book includes chapters that cover how to negotiate with  Read more...

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Genre/Form: Electronic books
Additional Physical Format: Print version:
Lanceley, Frederick J.
On-scene guide for crisis negotiators.
Boca Raton, Fla. : CRC Press, ©2003
(DLC) 2003043978
(OCoLC)51817242
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Frederick J Lanceley
ISBN: 0849314410 9780849314414 0203508904 9780203508909 1420040138 9781420040135
OCLC Number: 61503840
Notes: Includes index.
Description: 1 online resource (xiv, 274 pages) : illustrations
Contents: Preface --
Acknowledgements --
The author --
Chap. 1. The problem in perspective --
Chap. 2. Profiling sieges --
Chap. 3. Crisis states and crisis intervention --
Chap. 4. Active listening --
Chap. 5. Suicide intervention --
Chap. 6. Hostage negotiation --
Chap. 7. Abnormal psychology for crisis negotiators --
Chap. 8. Dialogue and actions --
Chap. 9. Drugs, alcohol, and the negotiation process --
Appendix A. Suicide intervention flow chart --
Appendix B. Interview guide for investigators --
Appendix C. Overview of active listening techniques --
Appendix D. The continuing need for training --
Appendix E. The dangers of manipulating anxiety levels --
Appendix F. The negotiation effort --
Appendix G. The troubled state of crisis management --
Appendix H.A negotiator's view of the incident at Ruby Ridge --
Index.
Responsibility: Frederick J. Lanceley.
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Praise for Frederick Lanceley: "The negotiation went as if Fred had scripted it!" -Walter Yeomans, Police Department, Edgewater, Florida "I did exactly what Fred told me to do and it turned out Read more...

 
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